APAO’s Training Program exists through a partnership among APAO, companies participating in the program, and ODOT. Our goal is to provide the highest quality training. However, our ability to do that depends on companies’ willingness to participate in training such that there are students for most of the available spots. Predictability is critical and we ask that companies transfer or cancel registrations only when necessary and when necessary, with as much notice as possible. We are always willing to consider extenuating circumstances, but we must balance any such circumstances with our need to manage the Program’s budget and provide the highest quality training.
Transfer Policy: We try to be as flexible as is reasonably possible and allow companies to transfer class registrations from one person to another person on condition that we receive a transfer notice before the start of the class. We ask that companies give us as much notice as possible. For example, if a company registers an individual for a class starting at 8:00 AM on a Monday and wants to transfer that registration to another individual, we must receive notice of the transfer before 8:00 AM on that Monday and would appreciate receiving earlier notice if possible.
A transfer notice may be given by completing and submitting this form or notifying us in writing of the transfer and providing the previously registered student’s full name, the new student’s full name, the applicable company, the class name, and the class’s start date.
If the new student does not show up for the class, the situation will be treated as a cancellation for which we did not receive the required notice and you or your company will be responsible for the applicable registration fees.
Cancellation Policy: We must receive notice of any cancellations a minimum of two business days before the start of a class to issue a refund (i.e., if a company is cancelling a registration for a class that starts on a Monday, we must receive notice of the cancellation before 8:00 AM the prior Thursday). Notice of cancellation may be given by completing and submitting this form or notifying us in writing of the cancellation and providing the student’s full name, the applicable company, the class name, and the class’s start date. If we do not receive a cancellation notice timely, you will not be entitled to a refund unless we are able to fill the spot. A $50 fee will be applied to all cancellations for which we issue a refund.